Frequently Asked Questions
Everything you need to know about the world's best paintball gear.
How long does shipping typically take?
Most orders are processed within 24 hours. Domestic shipping usually takes 3-5 business days depending on your location, while international shipping can take 7-14 business days.
What is your return policy for markers and gear?
We offer a 30-day return policy for unused items in their original packaging. Please note that high-performance markers must be unfired to qualify for a full refund.
Do you offer a warranty on Infamous branded products?
Yes, all Infamous-designed products come with a limited lifetime warranty against manufacturing defects to ensure you stay in the game.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Do you ship internationally?
We ship our professional-grade paintball gear worldwide. Customs duties and taxes are calculated at checkout for most major regions.
Are the Pro DNA series products suitable for beginners?
While designed for elite athletes, our Pro DNA gear is perfect for players of all levels who want durable, high-performance protective equipment and apparel.